These FAQs are designed to provide a better understanding how Ascend Therapy works

Where is your office located?

Ascend Therapy For Anxiety, Depression & Stress is located at 500 E Ogden Ave, Suite 101 Naperville, IL 60563. The nearest main intersection is Ogden Ave E & Washington. The office building is adjacent to Andy's Frozen Custard. When you walk in, it's the first door to your left.

What hours is Ascend Therapy For Anxiety, Depression & Stress open?

We have appointment times available for all days of the week. Each of our therapists work different hours and we'll do our best to match you with the therapist that fits your needs.

How long are the sessions?

Sessions usually last between 50-60 minutes.

What are your fees and how do you accept payment?

Typically our fee for a 60-minute session is around $130.
We accept most major credit cards, cash & Health Savings Account (HSA) cards.

Does Ascend Therapy For Anxiety, Depression & Stress accept insurance?

Yes, Blue Cross Blue Shield BCBS PPO , United Healthcare & AETNA plans are accepted for counseling services. To avoid any billing surprises, please call your insurance directly to know your deductible and out of pocket cost will be for an hour long psychotherapy session.

If you have other insurance, most likely your insurance will provide some coverage for out-of-network counseling services. You will be charged at the end of the session and your therapist will provide you a receipt called a superbill so you can be reimbursed by your insurance company, depending on your benefits.

How do I set up an appointment?

  1. Text or Call us letting us know you would like to speak with therapist.
  2. You will speak with a therapist on the phone for about 15 minutes to make sure we are good fit for you.
  3. We will match you up with a therapist that best suits your needs. If we are a good fit, we will then set up your first appointment.

What is the best way to get in touch with my provider at Ascend Therapy For Anxiety, Depression & Stress?

Text message is the easiest and fastest way to contact us. We will respond to you as soon as possible and usually during typical business hours. We will only text you about appointments and things like that (never about personal information). Please be aware that text is not truly confidential.

Does Ascend Therapy For Anxiety, Depression & Stress have a cancellation policy?

Yes, we do. We ask for a 24-hour notice if you need to cancel an appointment.

What kinds of people do you work with?

We work with individuals between ages 16-65 who are struggling with anxiety, depression, stress & OCD.  We also had therapists specializing in couples/marriage counseling, family therapy , teen counseling and psychological testing. As well we have specialists who treat ADHD, sexual dysfunction and technology/screen addiction.

What modalities does Ascend Therapy For Anxiety, Depression & Stress use?

We use

What are your therapists' professional training and experience?

See the bios of each therapist below. All therapists are at least master's level clinicians with several years experience.